Last updated: April 1st, 2026

Outsource Balkan (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number

• Business Information: Company name, job title, and related details

• Inquiry Information: Information you provide through forms or messages

• Scheduling Information: When booking a call through Calendly

• Technical Data: IP address, browser type, device information

• Usage Data: Pages visited, interactions with our website

2. How We Collect Information

We collect information in the following ways:

• When you fill out forms on our website (hosted on Squarespace)

• When you interact with our advertising (via Meta/Facebook)

• When you schedule meetings using Calendly

• Through cookies and tracking technologies

• When you contact us directly

3. How We Use Your Information

We use your information to:

• Respond to inquiries and provide services

• Schedule and manage calls and meetings

• Improve our website and advertising performance

• Communicate with you about our services

• Run marketing and retargeting campaigns

• Analyze website usage and performance

4. Third-Party Services

We use trusted third-party providers to operate our business:

• Squarespace – website hosting and form collection

• Calendly – scheduling meetings

• Meta Platforms – advertising and analytics (Facebook/Instagram Ads)

These providers may collect and process your data in accordance with their own privacy policies.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Track website usage

• Measure ad performance

• Improve user experience

• Enable retargeting through advertising platforms

You can control or disable cookies through your browser settings.

6. Data Sharing

We do not sell your personal data.

We may share your data with:

• Service providers (e.g., hosting, scheduling, analytics tools)

• Advertising platforms (for campaign optimization)

• Internal team members who need access to perform services

7. Data Retention

We retain your personal data only as long as necessary to:

• Provide our services

• Comply with legal obligations

• Support our business operations

8. Your Rights

Depending on your location, you may have the right to:

• Access your personal data

• Request correction or deletion

• Object to or restrict processing

• Withdraw consent at any time

9. Data Security

We take reasonable measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

10. International Data Transfers

Your information may be transferred and processed in countries outside your own, including the United States and other jurisdictions where our service providers operate.

11. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

13. Contact Us

If you have any questions about this Privacy Policy, contact us at:

Email: info@outsourcebalkan.com
Company: Outsource Balkan
Website: www.outsourcebalkan.com